Frequently Asked Questions

Does FQS sell to end customers?

At FQS we work exclusively for professionals.

At FQS, we focus on meeting the needs of industry professionals. Our mission is to support them with the highest quality products and services, tailored to their needs and standards. We do not sell to the end customer, but rather dedicate all our efforts to collaborating with specialists and distributors.

For us, every distributor is a valuable partner, and we make sure to provide them with special treatment, with exclusive benefits, personalized attention, and the full support of our team. Together, we build relationships of trust to achieve success in every project.

What do I need to do to become a distributor?

You have two options: you can complete the form "Become a Distributor" on our website or call us directly at 954 518 882. Choose the option you prefer!

What advantages does FQS Battery offer to distributors?

FQS Battery offers several exclusive benefits for its distributors:

  1. Wide range of high-quality productsWe offer a variety of innovative and long-lasting batteries that meet the highest market standards.

  2. Competitive pricesWe offer special prices for distributors that allow us to maintain attractive margins and be competitive in the market.

  3. Technical and commercial support: Our distributors receive ongoing training and support to optimize the sale and use of our products.

  4. Marketing and promotion toolsWe provide promotional materials, marketing strategies, and support campaigns to boost sales.

  5. Exclusive distribution in your areaDepending on the area and sales volume, we may offer exclusive distribution in certain regions.

  6. Discounts and bonuses: Access to loyalty programs, volume bonuses, and additional discounts for sales goals.

These benefits are designed to strengthen our relationships with our distributors and ensure their success in the marketplace.

What types of batteries and accessories does FQS Battery offer?

FQS Battery offers a wide range of batteries and accessories for a variety of applications. Our main products include:

1. Automotive Batteries

  • Car batteriesWe offer high-performance starter batteries for cars of different makes and models.
  • Batteries for commercial vehicles: Batteries designed to withstand the demands of commercial and heavy vehicles, providing high capacity and durability.
  • Motorcycle batteries: Compact and powerful, ideal for all types of motorcycles.

2. Industrial Batteries

  • Deep cycle batteries: Ideal for industrial equipment and applications that require constant discharges, such as forklifts and electric vehicles.
  • Batteries for backup systems (UPS): Reliable batteries to ensure power supply in critical situations.
  • Solar batteries: Specially designed to store energy in solar and wind power systems, ensuring optimal performance.

3. Batteries for Renewable Energy

  • Lithium batteries: Lightweight, long-lasting and highly efficient, ideal for renewable energy installations.
  • Deep-cycle lead-acid batteries: An economical and reliable option for solar and backup systems.

4. Accessories

  • Battery chargersWe offer chargers for different types of batteries, ensuring fast and safe charging.
  • Meters and testers: Testing equipment to verify the condition and performance of batteries.
  • Terminals and connectors: High quality connection accessories to ensure a reliable and long-lasting installation.

These products meet needs in the automotive, industrial, renewable energy, and other sectors that require reliable and long-lasting energy solutions.

Are FQS Battery batteries compatible with all brands of devices?

The batteries of FQS Battery They are designed to be compatible with a wide range of devices and applications, but their exact compatibility depends on the specific device type and model.

To ensure optimal compatibility, we recommend:

  • Consult the device manual: Check the battery specifications recommended by the device manufacturer.
  • Check battery specifications: It is important to confirm the voltage, capacity and type of connection required.
  • Contact our support teamOur team can advise you on the compatibility of our batteries with specific vehicle models, industrial devices, or power systems.

FQS Battery offers solutions for multiple brands and models of devices, ensuring optimal and safe performance wherever our batteries are used.

 
As a distributor, can I track my orders?


Yes, through our web platform for professionals, you'll have access to a complete management and tracking system. Available features include:

  • Real-time tracking of shipments: Check the status of your orders at each stage of the shipping process.
  • Access to complete documentation: You'll be able to view and download all documents related to your transactions, including orders, invoices, delivery notes, and more.
  • Purchase history: Easily and quickly review your order history, allowing for efficient and organized management of your purchases.
  • Personalized support: Direct contact with our support team to resolve any questions or additional requests.

This professional platform is designed to facilitate the management and control of our distributors' operations with FQS Battery, offering centralized and secure access to all the information necessary for their business.

Does FQS Battery offer customized or tailored products to its distributors?

Yes, FQS Battery offers customized solutions tailored to our customers' specific needs. We understand that each sector and application may require unique features, so we offer the possibility of developing custom products. Our customization options include:

  1. Battery specifications: We select the size, capacity, voltage, and technology of our batteries (lead-acid, lithium, AGM, among others) to meet the requirements of different applications, such as specialty vehicles, industrial machinery, and backup systems.

  2. Special product design: We select batteries with specific shapes or configurations to fit tight spaces or unique structures, ensuring a perfect fit in complex or specialized equipment.

  3. Solutions for specific sectorsWe select customized products for industries such as automotive, renewable energy, telecommunications, security, and more, with features that meet durability and performance standards in demanding environments.

  4. Specialized technical supportOur team works closely with each customer to define ideal specifications and provide assistance with the integration and maintenance of each battery.

Do FQS Battery products comply with safety standards?

Yes, FQS Battery products rigorously comply with applicable national and international safety regulations and standards. We are committed to providing safe and reliable batteries and accessories suitable for a variety of industries and applications. Some of the regulations we comply with include:

  1. Quality and safety certifications: Our products comply with international certifications such as CE, UL, and RoHS, which guarantee the safety, efficiency, and sustainability of our batteries.

  2. Strength and durability testsWe perform extensive quality control testing to verify the durability, performance, and safety of each battery, both under normal and demanding usage conditions.

  3. Transport regulations: We ensure that all our batteries comply with transport regulations, such as UN38.3, allowing for safe shipment by air, sea, and land.

  4. Environmental compliance: Our products are also designed to comply with environmental regulations, using materials that minimize ecological impact and encourage proper recycling of end-of-life batteries.

Thanks to FQS Battery's commitment to safety and quality, customers can trust that FQS Battery products meet high standards of protection, performance, and sustainability.

What warranty do FQS Battery products have?

The products of FQS Battery They are backed by warranties that ensure their quality, performance, and durability. These warranties include:

  1. Coverage for manufacturing defects: We offer a warranty against manufacturing defects on all of our products, ensuring that each battery and accessory meets quality standards.

  2. Performance GuaranteeFQS Battery batteries are designed for optimal and consistent performance. Our warranty covers battery operation within the specified capacity and efficiency parameters during the warranty period.

  3. Replacement or repair: In the event of a battery issue covered by the warranty, we offer repair or replacement at no additional cost to the customer, ensuring a quick resolution.

  4. Warranty duration: The warranty duration varies depending on the product type and application, but can range from 1 to 3 years, depending on the model and usage conditions.

  5. Technical support: We have a support team available to answer any questions or warranty claims, providing quick and effective guidance throughout the process.

The FQS Battery warranty provides our customers with confidence and peace of mind, ensuring the quality and reliability of our products throughout their lifespan.

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